Salon at Spa Palmera
A whole new you. Perfect your pampering at our full-service salon offering a range of hair and beauty services.
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AWAKEN TO REVIVAL
Five-Star Spa Palmera
Spa Palmera
Step into our secluded wellness sanctuary, drift into bliss in the balmy palm breezes, and embark on a wellness journey unlike any other.
Awarded Five Stars by Forbes Travel Guide 2023 and 2024, plus named Florida’s Best Resort Spa in 2022 by the World Spa Awards, Spa Palmera is our 50,000-square-foot spa inspired by the elegant grandeur of Spain’s Alhambra Palace. It features 44 treatment rooms, elaborate mosaics, grand arches, a lush courtyard with tranquil gardens, waterfall whirlpools, a private spa pool, and a sense of quiet magnificence.
From mindfulness experiences like South Therapy and our restorative Ayurvedic Collection to signature services like the revitalizing Alhambra Body Ritual and indulgent Diamond Facial, Spa Palmera’s range of services and treatments ensure that each visit achieves all of your wellness goals.
Escape to Wellness, Together
Whether seeking romantic couples treatments or large-scale group bookings, our world-class spa can accommodate a wide array of reservation requests. Spa Palmera’s 44 treatment rooms support groups of all sizes, while the tranquil spaces and utterly refreshing services ensure a peaceful and relaxing environment. Celebrate, restore, and come together in wellness at Spa Palmera.
Reserve Your Stay
Experience our award-winning spa for yourself. Spa Palmera is reserved exclusively for resort guests and Club members. Explore our latest offers and reserve your stay.
Spa Cafe
Open 11:30 am to 3:00 pm daily, Spa Palmera’s delightful cafe offers healthy, Spanish-themed cuisine including sandwiches, tapas, and salads to inspire even the most discerning of palates. Guests can relax poolside, listening to cascading waterfalls as they indulge in the delectable delights. The Spa Cafe is exclusive to guests and Club members with a spa service reservation or a day pass. Age restrictions apply.
the biostation
The biostation’s cutting-edge anti-aging and wellness facility offers services to care for your body from the inside out.
Discover Revival
Customize your journey to wellness with our signature treatments and therapies. A new you awaits.
Alhambra Escape Package Signature Package Collection
Diamond Facial Facials
Gemstone Body Ritual Rituals
PRIVATE
Spa Palmera is reserved exclusively for Club members and resort guests and is not available to the public.
AGE
To protect the tranquil nature of the Spa and its environment, guests under the age of 16 are not permitted to use the Spa facilities. This includes the Private Spa Pool, sundeck, Ritual Baths, and locker facilities.
ARRIVAL TIME
Guests are encouraged to arrive thirty (30) minutes prior to the start of their service to allow for a leisurely arrival experience. Guests wishing to go directly into their treatment and bypass locker rooms are welcome to do so and should arrive no later than five (5) minutes prior to the start of their service.
AILMENTS, DISABILITIES, OR ALLERGIES
Please notify Spa Palmera’s Concierge of any ailments, disabilities, or allergies when making your reservation, and notify your therapist of the same information at the time of treatment.
MOBILE PHONES
Mobile phones may not be used in locker rooms, treatment rooms, Ritual Baths, or Great Hall.
Gratuity
For your convenience, an automatic 20% Gratuity is added to each service and distributed in full to your service provider. You may choose to add or adjust based upon your discretion.
Personal Belongings
We kindly request that you keep your personal belongings to a minimum for your spa/salon visit. Spa Palmera is not responsible for guest belongings, and we request that all guests leave their valuables at home or in the safe in their hotel accommodations.
Indoor Spa Amenities
Indoor amenities include Inhalation, Sauna, Steam room, showers, and Ritual Baths. Guests may also enjoy access to Great Hall, lockers, locker lounges and restrooms.
Pool Access
Pool access is exclusive to guests having spa treatments. Guests cannot reserve lounge chairs and usage is based on first come, first served basis. As a courtesy to fellow spa guests, lounge chairs cannot be held while guest(s) are receiving their spa treatment.
Personal Care Amenities
Guests will be given a robe and slippers for use throughout their spa visit. Personal care amenities are available upon request with the Spa Attendant.
Cleansing Ritual
Guests are requested to shower prior to their spa service.
Cancellation Policy
We strictly adhere to the Spa Palmera cancellation policy. If you must change or cancel an appointment, please advise us 12 hours in advance to avoid being charged 100% of the scheduled service. Parties of 6 or more guests and package bookings are required to provide a minimum of 24 hours advance notice to avoid being charged 100% of the scheduled service.
Spa/ Salon Health Measures & Procedures
EPA Compliance: All spa/salon tools, containers, and all surfaces are cleaned frequently with an EPA-registered disinfectant.
Waivers
All guests receiving a spa or salon service are required to complete a waiver prior to their spa service. A digital waiver will be sent once a reservation is confirmed. Guests must complete this waiver prior to their visit. This may be completed the day prior, but no later than the morning of your service. Services will not be performed without a completed waiver.
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